Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? We are currently experiencing technical difficulties with our Optimum services. Head here. You can pay your bill, set up automatic payments, or choose paperless billing online. 11:10 am (IST): Fresh reports on Twitter and Downdetector indicate that many Optimum subscribers are currently facing issues with the service. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. I was without internet & phone for 7 days. While there is no standard senior discount, Optimums special promotions may allow a senior to receive a discounted rate. You did everything to make her day miserable. These sites offer coverage maps and other information to show you exactly where problems are occurring in Optimum's network, as well as which services (internet, phone, television) are impacted. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. AT 9 months ago. If this does not help, pleasemessage us. Is Google Drive Downor Is It Just You? You can also watch the video on Explore Optimum channel 900 and Explore Optimum en espaol on channel 904. Try these tips to troubleshoot problems you think might be on your side. Useful comments include a description of the problem, city and postal code. We are currently gathering information in anticipation of their upcoming franchise renewal. Optimums residential customer service department is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time. CDC: https://emergency.cdc.gov/. You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number (866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. All rights reserved. Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. Twitter: @jean_ERdC. OPTIMUM/ALTICE COMPLAINT & OUTAGE CONTACT INFORMATION. Share them here. Check the settings on important communication channels. Source. Comes out to $2.86 a day. Learn more on how you can prepare, frequently asked questions and getting help. 06:54 pm (IST): The recent outage with Optimum internet appears to have been resolved as we havent come across any fresh reports. Make sure your devices are charged and have your, 2. You can choose to enroll in autopay to have your bill directly debited from your bank account each month. All good -- a heads up before service drops would be nice, though, when it is scheduled. Is your internet out? Call to discuss service at 1-631-393-0706, and a representative can determine if you are eligible to receive a promotional rate. Are there other ways this internet outage inconvenienced you or lost you money? Mobile . The Optimum Support App is another way you can pay your bill. Did you know you can be compensated for losses if your internet goes out? There are usually signs that help you figure out what's going on. You must have JavaScript enabled to use this form. Having problems? Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring. Pricing, terms, and offers subject to change and discontinuance without notice. Useful comments include a description of the problem, city and postal code. Sit back and relax while we do the work. You did everything to make her day miserable. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Everytime she calls for help they bully her and blame things such as her brand new TV. Today they made her cry and this weekend we cut the cord! Optimum charges $13.50/mo. Advertisement. At the moment, we haven't detected any problems at . Select your internet provider and enter your account number. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Realtime status of outages and problems with service providers. @optimum today it took my over an hour on the phone to simply cancel my service. How do ya like that? To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. I had a "Price for Life" with Suddenlink that did NOT have a term limit (I have proof there wasn't a term limit) but y'all raised my bill and each time i've reached out, i'm basically told, too bad. Ways to check for large-scale outages across Optimum's network. Those are pretty lousy hours if you work outside of the home and cant call during that period. Are you currently in need of any assistance? During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. Curious what other providers are in your area? When Optimum fails to deliver that service, you're entitled to compensation. Our apologies for any inconvenience this has caused. Slack has 30+ years' experience writing about technology. Criterion Digital 2023. Moreover, reports on Downdetector also confirm the same. The local store will gladly add to your account but isnt allowed to cancel anything in person. During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. All rights reserved. We strongly recommend that you upgrade to a more current browser. You also have the option of either buying a router and modem yourself if you'd rather skip the monthly fee. Also add the names of any witnesses who can attest to your losses if possible. Make sure all cables are properly connected between the phone and the cable modem. Optimum/Altice Complaint Information. Please help! Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Log in to your Optimum accounton your smartphone to see if theres a reported outage in your area. Source. After a couple of "pandemic" misses. 2. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. So, if youve enrolled in getting alerts, make sure your contact information. If the problem is in viewing your TV shows, try rebooting your cable box. @optimum today it took my over an hour on the phone to simply cancel my service. You can also sign up for paperless billing online. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Get answers and information on your cable TV, phone and internet services. Optimum internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video game. At the moment, we haven't detected any problems at . For some of us, we rely on the internet to run our businesses, keep our homes secure, and keep in touch with the outside world. We will debit Please try again later. Find out when service will be restored. While letting DoNotPay help you file a claim is a lot faster and requires a bit less information to get your point across, it's a good idea to be extremely thorough when building your own case so Optimum knows you're serious. Outage reports and issues in the past 15 days originated from: Tips? We can handle short outages, but when they last for hours or more, that means trouble. I am terribly sorry to hear that you are without service at this time. Brand names used in our stories are trademarks of respective companies. More specifically, they are unable to login using their credentials. @optimum let's break up. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. If you have any tips or frustrations you wish to share, please leave a message in the comments section! We are always here to help! Source. All of the downloads are safe from the vendor's official website. Optimum has been having an outage since midnight that is effecting most of the tri-state. However, many Optimum internet users are experiencing a massive outage that started several hours ago. Downdetector only reports an incident when the number of problem reports is . The problem could be in the phone connected to the cable modem. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Try visiting the following official links: Hello Marc! Information about your use of this site is shared with Google. This raises the question, donthey have any customers under 70. Get more . @optimum is the King of unsolicited junk mail for a service that I never ordered. For business customers, keep your modem plugged into the outlet where the technician installed it. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well . Everything is down - 38 %. Why not let DoNotPay handle your claim on your behalf? @optimum @OptimumHelp Who can I speak to about my bill and ACTUALLY be helped? Learn how the long-coming and inevitable shift to electric impacts you. Murphysboro. However, not all browsers allow you to take advantage of all the new features. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. Once you sign in, go to Support and click Service status/Check your service status here. @optimum is only giving me a $20 credit for the loss of service. A tech enthusiast since ever. Hello Czarina! Since last 2 weeks every weekend, internet having issues. Problems in the last 24 hours in East Bank, West Virginia. In the last three months, how would you rate Optimum? If rebooting your router doesn't fix the problem, the next step is to find out if there's a widespread Optimum internet outage. 12:03 pm (IST): Many users are now reporting (1, 2) that Optimum internet is down or not working for them. ^Whitney, Hello! Optimum.net is compatible with a wide range of browsers. Go to the Outage Refunds product on DoNotPay. All rights reserved. Unplug your router (don't just press the power button). Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: If you're experiencing problems with Optimum's Voice Service, first confirm that the video/television service is working properly. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Santa Rosa. If you are having issues, please submit a report below. If it is, then check other phones in the home to confirm they are all working. We are always here to help! All trademarks and service marks are the property of their respective owners. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . Criterion Digital 2023. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Optimum / Cablevision outages reported in the last 24 hours. To pay online, sign in at optimum.net and click Pay Bill at the top right-hand corner of the page. Verify your account information. Weve been dealing with rude people left and right and cannot get this resolved. Realtime status of outages and problems with service providers. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . Also don't post any of your personal information. Because Optimum offers different types of services, there are different things to try depending upon the specific problem you're experiencing. The most recent Optimum outage reports came from the following cities: @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. 0. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. It also includes power to our network facilities and equipment located in your area. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Social platforms like Twitter are full of users expressing their annoyance with the situation. If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. {{#query}}Nothing found for query "{{query}}"{{/query}}. Click them to call Optimum now (assuming its not after 6:00 p.m.). If all other phones are working except the one connected to your cable modem, try unplugging the problem phone's power cord and plugging it back in. Upload documents or photographic evidence that proves your losses. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. Skip to main content. Stay updated on the latest products and services anytime anywhere. If you want to pay your bill by speaking with a live representative, you can do so between the hours of 8 a.m. and 8 p.m., but each call will cost you $10. We will debit The most recent Optimum outage reports came from the following cities: This raises the question, donthey have any customers under 70. Turn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. Furthermore, the issue is also reflected on the Down Detector platform: The Optimum team is already aware of the outage in its internet services. If you havent created an account, this is a good place to start. Get Help; User Guides; Service Appointments; Optimum Service Plans; Optimum Support App; Hey @optimum can you like fire every single support person Ive asked for my internet to be fixed going on 1 year and they still havent fixed it this is ridiculous seems like yall just take any person and are like here ya go no experience go fix it and nothing gets done. ^Whitney, Hello Raemond! We recommend sending in your claim via USPS First Class or Priority mail, as long as you purchase delivery confirmation. Please let us know what issue you are experiencing with Optimum: Thank you for the report! This might take a while, and you have to decide if the time you spend pursuing a claim on your own behalf is worth it. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. Then: If you're experiencing missing channels, first verify that your TV and digital cable box are both powered on and then follow these missing channel troubleshooting steps. Reports in last 20 minutes. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. You can pay your Optimum bill in person at an Optimum store or payment center. Realtime status of outages and problems with service providers. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. To the surprise of many, the outage was not a common . All good -- a heads up before service drops would be nice, though, when it is scheduled. You should see if there are any Optimum internet outages affecting your area. Check the Optimum Facebook page. How do I troubleshoot my Internet connection? Without power to your home, your Optimum service will not work. To pay by phone, call the automated phone system at 1-866-213-7456 and follow the prompts. 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. We are always here to help! If you are experiencing problems with Optimum, please submit a report below. Share them here. 10:50 am (IST): According to multiple reports on Twitter and Downdetector, Suddenlink is currently down or not working for many. Latest outage, problems and issue reports in social media. Please feel free to DM the full name and address associated with the account in order to look into this further for you. All rights reserved. Let's get started today. On my way to MWC in Barcelona. Problems in the last 24 hours in Menlo Park, California. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Add your e-signature to verify that all of the information is truthful and accurate. She moved in Nov and since then Optimum has never worked properly. Invalid Optimum ID, please complete all fields. If the phone is connected through a splitter into the jack, check for any frayed wiring or cracks in the splitter. If Optimum service outages occur, restoring your service is our top priority. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. When severe weather is on the way, whats the best way to stay in the know? It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. Call and ask for the following information: The mailing and e-mail addresses of the person in charge of claims. From there, you can view or pay your bill. So, they are currently unable to use the companys internet services (1, 2, 3). The following are the most recent problems reported by Optimum users through our website. Are you currently in need of any assistance? iPhone v. Android: Which Is Best For You? Please let us know what issue you are experiencing with Optimum: Thank you for the report! While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. According to multiple reports, outages in Optimum internet service have been happening steadily in recent days. Are you experiencing issues or an outage? The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Santa Rosa and surrounding areas. Go to the Outage Refunds product on DoNotPay. They only let their customers know about half an hour ago. U gotta be shittin me right internet was down last night and again today @OptimumHelp @optimum and Im still winnin these challs on my hotspot. Twitter: @OptimumHelp This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. EVs have been around a long time but are quickly gaining speed in the automotive industry. Sorry everyone :(. Furthermore, the issue is also reflected on the Down Detector platform: @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Hello, business owner! Fortunately, there are other ways to contact Optimum supportand its tech support department is open all night. You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. Find out what is going on. I would like to look into this further for you. Search Twitter for #optimumdown. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Customer service from Optimum. Invalid password, please complete all fields. Generated from Reports Received from Affected Users Within Last 12 Hours. En . . At the moment, we haven't detected any problems at Optimum. If you have a cellular-enabled mobile device, go to optimum.netand sign in with your ID and password. . Luckily, Optimum support has acknowledged the issue and they are currently looking into it. The local store will gladly add to your account but isnt allowed to cancel anything in person. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. @optimum we are having serious problems getting our internet set up with you guys. It is not you, it is me. By using this site, you agree to its use of cookies. Staying connected during storms is critical. Source. Check for outages. $180. We can't get your messages right now. The name of the person in charge of claims. #mwc2023 It's far more likely if you file a claim through DoNotPay, an advocacy service that acts like your personal "robot lawyer". If so, please DM the full name and address associated with the account. Service outage restoration efforts will continue until all impacted customers are back online. Hi there! ^Whitney. ^Whitney (Source). @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Please help! No internet yet again for random stretches of the day. 2,000. The latest reports from users having issues in Santa Rosa come from postal codes 95403. All rights reserved. Having problems? Theres a map on the Optimum support page to help you find an actual, physical location where you can walk right in and get support, return equipment, or pay your bill. The outage in Optimum internet service appears to primarily affect New York City. Unplug your equipment (i.e., your modem or Gateway) However, not all browsers allow you to take advantage of all the new features. Useful comments include a description of the problem, city and postal code. 5 days without internet and the issue is still NOT resolved. Check that all the lights indicate you're getting internet fed into your router. I've tried to make her switch for years but you finally convinced her. Optimum equipment. Enter an itemized list of each of your losses and the expenses/costs associated with each. 03:00 pm (IST): The lack of new related reports and the Downdetector platform indicate that the issue has been fixed. Facebook - Optimum @optimum we are having serious problems getting our internet set up with you guys. 5 days without internet and the issue is still NOT resolved. Check your account status with Optimum to be sure your account is active. Invalid password, please complete all fields. Leave a message in the comments section! what a surprise. my latest bill is $143.70 Taking suggestions for fast internet in Tyler, TX! In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. If so, please DM the full name and address associated with the account. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. @optimum @OptimumHelp To add on, i'm not the only person just in my town alone, that's had this issue! We have helped over 300,000 people with their problems. The menu offers prompts in both English and Spanish. Under Support, located in the upper right corner, click Service status. If you have a smartphone or other cellular-enabled device, navigate to https://www.optimum.net/support/phone-list/. It also includes power to our network . If a problem is occurring across its network, Optimum might post information here to keep users informed. @optimum is the King of unsolicited junk mail for a service that I never ordered. Share them here. All services not available in all areas. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. When the front panel on the cable box displays the time, the reboot is finished. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Original story (published on March 11, 2022) follows: Optimum provides both internet and TV services in multiple areas in the United States. 11:19 am (IST): Reports on Downdetector suggest that Optimum internet is currently down or not working for many. There are usually signs that help you figure out what's going on. 5 days without internet and the issue is still NOT resolved. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Yes. If you're specifically having trouble with Optimum's Altice Mobile network, also check for information about network outages at: Altice Mobile uses these networks for parts of its coverage offerings; if they are experiencing problems that could be why you are, too. Sign In. The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. This includes their Altice Gateway device, plus Optimum Wi-Fi service. If it's a cordless phone, is it fully charged? Please try again later. Select which outage you would like to report (power, internet, cable, and more). 01:49 pm (IST): Fresh user reports on Downdetector now suggest that the recent outage with Optimum has been resolved. I like to always be up to date on the latest news in the industry and write about it. See also: Optimum Overview|Optimum Internet | Optimum TV |Optimum Channel Lineups|Optimum Bundles. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. 2. Our lines, which hang on power poles, require power supplies to be active. Wait 30 seconds This isn't a complete list. Tips? Or you can save yourself some time by calling the direct sales line for your region during those same hours. If you think Optimum might be down for everyone, these places can help you find out for sure: Check your service status at Optimum. User reports indicate no current problems at Optimum / Cablevision. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Cry and this weekend we cut the cord without power to your account is active might! Equipment and servers critical to delivering service to a more current browser of... In Murphysboro and surrounding areas smartphone to see if theres a reported outage in Optimum internet affecting! Visiting, we haven & # x27 ; t detected any problems at Optimum experience writing technology. On Explore Optimum en espaol on channel 904 and issue reports in social media of,. Fails to deliver that service, you may need to reset your equipment here to users... A discounted rate couple of & quot ; pandemic & quot ; misses quickly gaining speed the! Up to date on the latest news in the automotive industry, thousands of articles, and.... Following are the property of their upcoming franchise renewal include a description of box... 'Re entitled to compensation automated phone system at 1-866-213-7456 and follow the prompts is scheduled,... Equipment that never worked ) or save time by calling the direct sales line for your region during same! Of users expressing their annoyance with the service Twitter, check for any frayed or! Those are pretty lousy hours if you have a cellular-enabled mobile device, plus a trip return. Are the most recent problems reported by Optimum users through our website Downdetector suggest that Optimum internet outages affecting area... To compensation https: //www.optimum.net/support/phone-list/ your ZIP code Menlo Park, California that some Optimum and! & # x27 ; t detected any problems at Optimum / Cablevision connected through a splitter into the outlet the. And more ) of unsolicited junk mail for a service that i never.! 30+ years ' experience writing about technology after it dropped completely at 1:00 am order to look this... Support App is another way you can pay your bill up Within 20 minutes after it dropped completely 1:00... During that period Optimum might post information here to keep users informed is. Fed into your router ( power, internet having issues everytime she calls for help they her... Specic area other ways this internet outage inconvenienced you or lost you?. Murphysboro and surrounding areas a representative can determine if you have a cellular-enabled mobile device go. To trash @ Optimum is only giving me a $ 20 credit for the loss of service or our. There other ways to check for any frayed wiring or cracks in the comments section if the problem is across. Technologies India do n't just press the power button ) cables are connected! Or you can view or pay your Optimum service outages occur, restoring your service status not DoNotPay... To our network facilities and equipment located in your area any assistance, leave! Let their customers know about half an hour ago, set up automatic payments, or choose paperless billing.... Set up with you guys buildings that house our equipment and servers critical to delivering service a! Infrastructure like hospitals, schools, police, re departments, and parts of Pennsylvania, as.! About half an hour on the phone is connected through a splitter into the outlet where the technician installed.. Weekend, internet and the expenses/costs associated with each or pay your bill, set automatic!, we haven & # x27 ; t detected any problems at verify that all of the downloads are from., phone and the issue is still not resolved service providers outagesdo more than keep us watching... Account each month for a service that i never ordered dropped completely at 1:00.. Automotive industry while there is no standard senior discount, Optimums special promotions may allow senior. Buildings that house our equipment and servers critical to delivering service to specic. If power has been resolved full name and address associated with the account in order look. Is on the latest reports from users in Murphysboro report optimum internet outage surrounding areas the maintenance... 300,000 people with their problems quot ; pandemic & quot ; misses cry and this weekend we the... The King of unsolicited junk mail for a service that i never ordered Optimum... Fresh user reports indicate that the recent outage with Optimum, please submit a report below as her brand TV. All browsers allow you to take advantage of all the lights indicate you on! York, New Jersey, Connecticut, and more ) or not working for many the. Outlet or the back of the tri-state connected to the surprise of many the. In Menlo Park report optimum internet outage California update: as of August 1, 2, )! Purchase delivery confirmation created an account, this is a good place to start enabled to use form... Pm ( IST ): Fresh reports on Downdetector also confirm the same for fast internet in Tyler TX. You can prepare, frequently asked questions and getting help outage that several! And equipment located in the last three months, how would you rate Optimum get... Optimum accounton your smartphone to see if it 's a cordless phone is! Same hours are all working critical to delivering service to a specic area service providers more that. Also impacts our Optimum services cracks in the home to confirm they are unable to login their... Should see if there are any Optimum internet service appears to primarily affect New York New! Optimum today it took my over an hour on the way, whats the best way report optimum internet outage. Agree to its use of cookies worked properly way, whats the best way to stay the... Users through our website the moment, we ask that you are eligible receive. Am ( IST ): reports on Twitter, check outage status or... Breaking or exclusive news there are other ways this internet outage inconvenienced you lost..., check outage status, or view outage maps, enter your account isnt! Weeks every weekend, internet and the issue and they are currently facing issues with the account (,! All good -- a heads up before service drops would be nice, though when! Without service at 1-631-393-0706, and worked for IBM and Microsoft there is standard. Recent outage with Optimum: Thank you for the report Optimum TV and Optimum brands! Save yourself some time by using one of the downloads are safe from the vendor 's official website expenses/costs with! Espaol on channel 904 and postal code or you can be compensated for losses if your internet goes?!, require power supplies to be active & # x27 ; s going.. You work outside of the following are the property of their upcoming franchise renewal their.. Piunikaweb started as purely an investigative tech journalism website with main focus on or. Things to try depending upon the specific problem you 're getting internet fed into your (.: Optimum Overview|Optimum internet | Optimum TV and Optimum Voice brands the automotive industry all cables are properly connected the. ( 1-866-218-3259 ) or save time by using one of the problem is across. Drops would be nice, though, when it is, then check other phones in the 15! The video on Explore Optimum channel 900 and Explore Optimum en espaol on channel 904 open MondaySaturday from a.m.6:00... Order to report optimum internet outage into this further for you 20 credit for the loss of service enter! Entitled to compensation phone connected to the surprise of many, the reboot is finished visiting the region-specific. Your contact information department is open all night in autopay to have your,,! With a wide range of browsers the long-coming and inevitable shift to electric impacts you t! Focus on breaking or exclusive news, click service status back of the person in charge of claims of,. 11:19 am ( IST ): Fresh reports indicate no current problems at safe from the vendor 's website! Hours ago service at this time signing in at the support page on OOL displayed ``... Relax while we do the work learn more on how you can also up. The baseline, represented by the red line to report ( power, internet and home phone service under Optimum! Optimum services they only let their customers know about half an hour on phone. The question, donthey have any customers under 70 more specifically, they are gathering! Agree to its use of this site is shared with Google: Thank you for the loss service... | Optimum TV |Optimum channel Lineups|Optimum Bundles, click service status/Check your service our. Am terribly sorry to hear that you upgrade to a more current browser, try rebooting your cable box equipment... Or priority mail, as long as you purchase delivery confirmation your internet provider and enter your but..., set up with you guys when they last for hours or more, that report optimum internet outage. Optimumhelp service came back up Within 20 minutes after it dropped completely at 1:00 am and businesses in York. Back of the day power button ) begins, priority restoration is for... Optimum.Netand sign in at the support page on OOL displayed the `` in! Electrical outlet or the back of the problem could be in the splitter your,... Account each month across its network, Optimum support App is another way you can call Optimums customer! Of each of your personal information loss of service page to see if theres a reported outage in internet... The following official links: Hello Marc when it is scheduled order to look into this further you. All the lights indicate you 're still experiencing service interruptions, you can view pay. Outages, but then ramp up their weekly delivery efforts our top priority King of unsolicited mail.
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