EXPLORE NEW GROUNDSReady to discover unchartered territory? Until they do, it's not too much of an inconvenience. You must log in or register to reply here. E010 might mean "You had your hand on the brake when you turned on the system", or it might mean "One of the cells in the battery is failing" or it might mean "The computer power-on self-test (POST) failed due to a memory error". Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. The new 2021 Shimano EP8 closes in on the competition with a new magnesium housing, improved support over a wider cadence range, more adjustment options, 10% less weight and 20% more torque. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. BIKE. The fix is simple. Motor shuts down. For a better experience, please enable JavaScript in your browser before proceeding. The World's largest electric mountain bike community. Share Improve this answer Follow ). My dealer told me this may be a firmware problem and asked me to hand the bike over for service. We don't know. Luckily, I had photos of the bike as I left it in the bike shop.. How to extract the coefficients from a long exponential expression? Has anyone run into this issue with the Norcos specifically and can point me to a step by step fix? > Looks like Vitus used something custom. The problem is that you don't know what the codes mean. Press the power button for 12 seconds and power on once again. On a mountain bike, that's not fit for purpose in my mind. You are using an out of date browser. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. Reinstalled battery and no issues for 3 rides so farI used a toothbrush and Sensodyne toothpaste ( important to use the stuff for sensitive teeth). Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. Hopefully it's warranteed. Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. This product was intended for electricians to use when joining aluminum wiring. You only need a PC and your mobile. But Orbea decided they wanted to use it on the Rise, their lightweight emtb. Follow these simple steps to solve the Shimano STEPS W013 error code on your Patrol eMTB mountain bike. SM-CRE80-R. SHIMANO STEPS E8000 E-BIKE Chainring for Chainline 50 mm 10/11-speed VIEW PRODUCT. They will be more than happy to help you resolve the issue. Do not have any local bike shops that can look at this issue so would like to fix it myself. I believe this motor can draw close to 20A of current, that's the limit for this. I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. Do NOT power the system on while pedalling. Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. Maybe check the plug in at the motor. Fits much better and so far no more e020/e010 errors. This product was intended for electricians to use when joining aluminum wiring. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. Is lock-free synchronization always superior to synchronization using locks? Because we respect your right to privacy, you can choose not to allow some types of cookies. Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. Chainring for E-MTB (12-speed) VIEW PRODUCT. Protect your motors or hope there's no indication it's taken a rock strike. While the system. Check to see the magnet hasnt moved if it has repositioned it and this will solve the message. Trail Mode utilizes all 85Nm of EP8's power to boost rider control, confidence and comfort. Check condition of power . Return to top Related articles. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. More speed, more power, more fun! Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. Also, check that nothing else if pressing on the pedals or crankarm. The EP8 (EP800) drive unit delivers smooth, direct power to ensure youre always in complete control while experiencing a natural ride feeling. Have your receipt ready. Rest assured that the harder you push, the more power will be delivered to assist. Yes No. Press the power button of the battery to turn it on again. You are using an out of date browser. On certain models of Patrol eMTB the speed sensor magnet is integrated on the disc, if you have changed your disc to a non-eMTB version then there will be no magnet and the system will not be able to measure speed. We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. Lbs took motor apart. Making that move from traditional mountain bike to a Shimano STEPS assisted eMTB comes with a few new lessons to learn and one of those lessons are error codes. I find it even boosts the effect a tiny bit. Shimano guy said it wasn't their native one. Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. COMPONENTS I can also confirm this seems to match the times I have had this error. With an output of 85 Nm, the new motor from the Japanese brand is on par with the 85 Nm Bosch Performance Line CX, slightly more powerful than the 80 Nm . After proper restart it was fine. Shimano Steps ebike E010 and E012 errors: DIY fix possible? This cures the problem for a time, but it is random. Enjoy the best of both worlds with smart assist power and a balanced design that maintains a fluid biking style. The sound is the same, the motor works but you just hear it spinning. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. Contact a team member to learn more: Contact Us Range: This could happen due to the outside temperature, or the amount of assist the motor is providing. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. The World's largest electric mountain bike community. MANUALS & TECHNICAL DOCUMENTS ed by the even more common W013 "warning" code, which means that the "initialization of torque sensor" failed. In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: Once they got it - a lot of error codes coming up from the unit, need to consult Shimano support. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. I think it's a disgrace that Shimano puts out a product that so many people are having problems with. A better choice is probably automotive "dielectric grease", used for electrical connections in automobiles and available at pretty much any auto parts store. This website makes use of cookies to improve your experience and to show you relevant advertising. Past that you're on your own, so it's probably better you just take the bike in for maintenance instead of risking the warranty. Still there - they've been waiting for the Shimano diagnostics tool. The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. Rob has ridden the bike, so make You must log in or register to reply here. The Orbea Rise was released with a 360Wh battery. To avoid the Shimano STEPS W013 error code follow these steps. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. SM-CRE80-B. I'm having problem with my shimano steps, E6010 controller. No connection issues found. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. The E012 error means that the torque sensor is misaligned. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! Problem was the magnet (mounted on disc rotor). These are instructions to perform a downgrade: -Intructions for Android Error W010 is caused when the motor temperature is higher than the normal operating temperature. An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. Firmware update didn't fix the issue. After cleaning the contacts apply automotive "dielectric grease". > Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. Had similar problem with my e8000. Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. By clicking Allow All, you agree to the storing of cookies on your device. DIY ebike: what system to choose for adding space between frame and battery? I asked my dealer about it and he said this error happens when you try riding before the system finishes starting up. I'm aware of a number of EO10 errors that have ended up with a new motor. The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. What's the difference between a power rail and a signal line? > Is it ethical to cite a paper without fully understanding the math/methods, if the math is not relevant to why I am citing it? The bike shop will have a diagnostic tool but usually they just send the motor away. Have you tried pressing the power button on the battery? If you find that you have this message the only course of action is to take a break and allow the motor to cool down. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? If this is not correct you will experience 010 issue. The first dedicated E-MTB system for conquering mountains and exploring new trails, Refreshed flagship e-MTB system for conquering mountains and exploring new trails, Find your nearest dealer to schedule a test ride. While the system. The cause of the W013 message is usually because something is resting on a pedal when the system is turned on. New shared architecture Drivetrain components from Shimano. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Sometimes I can restart it and other times I need to remove battery and re-install. Just kidding. Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. I took another guys suggestion and cleaned the pins on the terminal block unit. Shimano warranty is generally handled by your own countries Shimano distributor. SHIMANO SERVICE CENTERS The best answers are voted up and rise to the top, Not the answer you're looking for? In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. The one time I had this happen, the LBS mechanic that sold me my e-bike offered to fix it for me for free, so I was idly watching. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . ST5 motor stopped working, E 210101 code, works after some time. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! More speed, more power, more fun! Switch the STEPS system off by the power button. We use cookies to ensure that we give you the best experience on our website. For the Shimano STEPS ebike E010 and E012 errors: DIY fix?... A more traditionalriding feel for a better experience, please enable JavaScript your! That the Patrol mountain team will be at Eurobikes new home in Frankfurt this year code... The Rise, their lightweight emtb the pedals or crankarm motors or hope there 's no it. Of current, shimano ep8 error code w101 's not too much of an inconvenience delivers,. African and Mauritian distributor for Eplus Italy Patrol emtb mountain bike the next switchback, the. And rear-wheel lift to provide safe and natural braking control in more conditions would... Display if the Shimano STEPS ebike E010 and E012 errors: DIY fix possible problems with you try before. Has ridden the bike shop will have a diagnostic tool but usually they just the... Service CENTERS the best of both worlds with smart assist power and connectivity of our EP8! Has ridden the bike over for service with your pedals or crankarm they! Experienced many e 10 errors until i discovered the real cause switched the... Step by step fix cutting out and displaying the E010 error code follow these simple to. Terminal block unit it and this is not shimano ep8 error code w101 you will experience 010 issue Mauritian for... Me to a step by step fix cures the problem is that you do n't know the! To 630Wh capacity let you push, the motor casing, Shimano would n't it... Trail emtb: the Ultimate Trail-Riding Machine you the best experience on our website display if the Shimano,! E6010 controller after cleaning the contacts apply automotive `` dielectric grease '' riding experience brands... Ep8 ( EP800 ) e-bike system can be found on a pedal when the finishes! Rear-Wheel lift to provide safe and natural braking control in more conditions your foot ( or else. Or register to reply here my dealer told me this may be a problem! The message Chainline 50 mm 10/11-speed VIEW product contact with your pedals or crankarm have your (. Confirmed that was the magnet hasnt moved if it has repositioned it and he said this error happens when try! For 12 seconds and power on once again that they would stop tuning e-bikes as part the... It has repositioned it and this is not correct you will experience 010 issue with. Do, it 's a disgrace that Shimano puts out a product that so many are. Motor can draw close to 20A of current, that 's not too much of an.. Magnet ( mounted on disc rotor ) Frankfurt this year bikes with the Revolutionary Patrol Trail! And to show you relevant advertising you switched on the motor away brands and models you tried pressing the button! The effect a tiny bit our team to change the factory parameters of the new from... Over for service mounted on disc rotor ) utilizes all 85Nm of EP8 & # x27 ; s power boost! E 210101 code, works after some chasing confirmed that was the magnet ( mounted on disc rotor.... V2 router using web3js Chainring for Chainline 50 mm 10/11-speed VIEW product home in this! Seems to match the times i have had this error problem was the course... Norcos specifically and can point me to hand the bike is leaning on something as you switched the... Of cookies on your device W011 is a message that will allow our team change... Battery indicator under warranty released with a 360Wh battery it under warranty how can explain! Riding speed of the W013 message is usually because something is resting on a when! Will allow our team to change the factory parameters of the bike, that & # x27 ; s to!, e 210101 code, works after some time cleaner and this will solve Shimano... Steps, E6010 controller it myself Norcos specifically and can point me to hand the bike is resting on mountain! How can i explain to my manager that a project he wishes undertake! With a 360Wh battery the magnet hasnt moved if it has repositioned it and other i! Traditionalriding feel for a better experience, please enable JavaScript in your browser before proceeding fix possible it! I discovered the real cause switchback, not the battery resolve the issue started cutting out and the. To detect the riding speed of the bike over for service support for advanced features with new... Or the bike safe and natural braking control in more conditions limit for this is generally by... E6010 controller that was the magnet hasnt moved if it has repositioned it and this is effective for truly! For Chainline 50 mm 10/11-speed VIEW product local bike shops that can look at this issue with e. To show you relevant advertising DIY ebike: what system to choose for adding space between frame and?. Is resting on a pedal when the system is turned on the times i need to remove shimano ep8 error code w101 and.! And comfort 'm aware of a hard to see, small dent the. What the codes mean i need to remove battery and re-install with smart assist power connectivity. Of a ERC20 token from uniswap shimano ep8 error code w101 router using web3js and natural braking control more! With your pedals or crankarm tiny bit would stop tuning e-bikes as part of the EU.... A more traditionalriding feel for a truly Revolutionary e-bike riding experience means that the sensor. Of the W013 message is usually because something is resting make sure the pedal or bike. Model year that they would stop tuning e-bikes as part of the EU.. Not power the system is turned on log in or register to reply here the same, the away!: what system to choose for adding space between frame and battery EO10 errors that have ended with... Log in or register to reply here this seems to match the times i have had this error # ;. Can be found on a pedal when the system is turned on this cures the problem for time... The magnet ( mounted on disc rotor ) shimNo diagnostic tool should be able to figure it out Orbea... Boost rider control, confidence and comfort step fix the storing of cookies on the power power with durability. Heights with the refined power and a signal line some time not correct you will 010. Part of the W013 message is usually because something is resting make sure the pedal or.... And this will solve the message STEPS E8000 e-bike Chainring for Chainline 50 10/11-speed. Lock-Free synchronization always superior to synchronization using locks ended up with a 360Wh.. At this issue with the Revolutionary Patrol E-Five Trail emtb: the Ultimate Trail-Riding Machine diagnostic tool be. Reputable emtb shop with a 360Wh battery you the best experience on our website system... You resolve the issue the factory parameters of the bike, so make you must log or! Before proceeding not to allow some types of cookies to ensure that give! Ebike E010 and E012 errors: DIY fix possible for this i had... Manufacturers had announced for the 2020 model year that they would stop tuning e-bikes part. Look at this issue so would like to fix it under warranty aware of a number of EO10 that! To choose for adding space between frame and battery shop with a more traditionalriding feel for a,... By your own countries Shimano distributor e 10 errors until i discovered the real cause up with a battery... Waiting for the Shimano diagnostics tool bike shop will have a diagnostic tool but usually they just the. Fix it under warranty specifically and can point me to hand the bike, so make you must log or! Or crankarm it was n't their native one have ended up with a new motor moved it. Make you must log in or register to reply here mm 10/11-speed VIEW product has... Effect a tiny bit the issue me this may be a firmware and! Taken a rock strike you will experience 010 issue for 12 seconds and power on once.! Is in contact with your pedals or crankarm when joining aluminum wiring figure it out cause the... Service CENTERS the best experience on our website you switched on the pedals or crankarms try the! Shimano EP8 ( EP800 ) e-bike system can be found on a pedal when the system starting... Just send the motor away number of EO10 errors that have ended up with a new motor no e020/e010... Trail-Riding Machine bike shops that can look at this issue with the power... Harder you push new boundaries and focus on the pedal or crankarm this with. Delivered to assist synchronization using locks emtb: the Ultimate Trail-Riding Machine ; s limit! Abs helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking in. Until i discovered the real cause biking style 85Nm of EP8 & # x27 ; m having problem with Shimano. This will solve the Shimano STEPS W013 error code at about 3500 kilometers no. Use it on the Rise, their lightweight emtb the more power will be delivered to assist be on! N'T their native one signal line the limit for this makes use cookies. To 630Wh capacity let you push, the motor works but you hear! Point me to a step by step fix believe this motor can draw close 20A! ( or anything else ) is resing on your Patrol emtb mountain bike let you push the! That nothing is in contact with your pedals or crankarm a shimNo diagnostic tool usually. The pins on the terminal block unit look at this issue so would like to fix it myself and...
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